Unemployment insurance claimants issued new debit cards

(August 31, 2021 3:34 p.m.) The Unemployment Insurance Agency (UIA) reminds claimants who receive their benefit payment on a debit card that a new debit card to access their funds has been issued by the US bank. Applicants began receiving their new debit cards in early August.

The state of Michigan changed its debit card provider for unemployment benefits from Bank of America to US Bank earlier this year. From August 25, new unemployment funds will be published on the US bank’s new debit card.

Applicants can continue to use their current Bank of America debit card until November 30. Bank of America has extended the original deactivation date of November 1 to ensure cardholders have sufficient time to use or transfer any remaining funds. Be sure to check all Bank of America correspondence for updates on key deadlines.

Applicants are encouraged to review any correspondence they receive from Bank of America regarding when and how to access funds on Bank of America debit cards.

Funds on the Bank of America debit card cannot be transferred to the new US Bank debit card, but any remaining funds can be transferred to a checking or savings account at a bank or credit union.

People who have not yet received their new debit card are urged to verify that the Michigan Unemployment Insurance Agency has their current address on file. Applicants can update their contact details online through the Michigan Web Account Manager (MiWAM) or by calling UIA customer service at 866-500-0017.

Applicants have the option of receiving unemployment benefits via direct deposit to their bank or credit union, or via a US bank debit card. About a quarter of applicants choose to receive their payment by debit card.

More information on changing debit cards will be provided by email, post or through the MiWAM portal.

For questions about your Bank of America debit card, call Michigan UIA Debit Cardholder Services at (866) 436-1964 (for TTY, call (866) 656-5913).

For questions about the new US Bank debit card or if you have


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